Fulfill your Potential

Innovators. Transformers. Big thinkers.

We are actively searching for the right people to join our rapidly growing team. If you have strengths in the following areas and are passionate about robotics in e-commerce fulfillment and supply chain, we would love to hear from you. If your passion is not listed, and you feel strongly you belong on our team, please send us a note.

SENIOR ACCOUNTANT WESTLAKE VILLAGE, CALIFORNIA

JOB DESCRIPTION

We are seeking a highly-motivated Senior Accountant who will report to the Controller, while working closely with and supporting Purchasing, Manufacturing, Sales, and Operations. The Senior Accountant will manage the full-cycle close and develop and implement internal controls, processes and procedures.

JOB RESPONSIBILITIES

  • Perform a variety of functions associated with month-end close, including preparation of journal entries, completion of account reconciliations, maintenance of subsidiary ledgers, and analysis of account activity.
  • Work with various departments to develop and record monthly accruals.
  • Maintain fixed asset sub ledger, including additions, dispositions and depreciation expense in accordance to capitalization policy.
  • Monitor and reconcile bank activity weekly and investigate any unusual activity.
  • Review A/P entries including credit card activity to ensure coding to correct accounts.
  • Perform monthly flux analytics and investigate variances.
  • Prepare entries associated with internal use software projects.
  • Responsible for the accurate valuation of inventory including coordination of physical inventory process.
  • Monitor, identify and resolve all costing issues.
  • Contribute to identification and implementation of process improvements and development of internal controls.
  • Participate in and/or lead various accounting special projects, including ERP system implementations.
  • Preparation of annual 1099s, sales and use tax and property tax filings.
  • Preparation of customer invoices in accordance with ASC 606 revenue recognition guidelines.
  • Work directly with external auditors on annual audit.

JOB REQUIREMENTS

  • Bachelor’s degree in accounting preferred
  • 5+ years’ relevant accounting experience or 2-3 years of public accounting experience (manufacturing experience a plus)
  • Must have clear and thorough understanding of generally accepted accounting principles
  • Ability to research and reach well-reasoned conclusions on technical accounting issues
  • Proficient in MS Office and Excel (vlookups, pivots, formulas)
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Flexible and adaptable self-starter with strong relationship-building skills
  • Collaborative and team-oriented attitude
  • Effective problem-solving capabilities
  • Takes initiative and approaches all tasks and projects proactively
AREA SALES MANAGER NATIONAL/REGIONAL

ABOUT THE ROLE

The Area Sales Manager will be responsible for driving sales through direct sales efforts and the development of partnerships for a robotic system that improves the efficiency and productivity of e-commerce warehouses. The successful candidate will leverage solution sales based sales skills, industry knowledge and technical abilities to achieve company revenue goals. The ideal candidate will enjoy the entrepreneurial atmosphere of a small company, and experienced in rapidly scaling sales at any level from pilot to explosion.

RESPONSIBILITIES

  • Applies solutions based sales skills in robotics and/or industrial automation solutions to drive sales.
  • Interfaces with customers and partners to develop and realize sales goals.

QUALIFICATIONS

  • Bachelor's degree in engineering or related field sales experience of technical products.
  • Experience in solution based sales involving robotic or other industrial automation technology components.
  • Software and hardware technical skills a plus.
  • Solid working understanding of industrial automation.
  • Understanding of warehouse, supply chain and logistics operations.
  • Experience with programming robotics and/or other industrial automation equipment.

DESIRED SKILLS AND EXPERIENCE

Experience developing sales teams is a strong plus and will be leveraged for growth within our rapidly growing organization.

MANUFACTURING ENGINEER WESTLAKE VILLAGE, CALIFORNIA

ABOUT THE ROLE

inVia Robotics is searching for an experienced Manufacturing Engineer responsible for designing physical robot mechanisms, producing manufacturing drawings, and interfacing with manufacturers to ensure parts are produced to specification.

QUALIFICATIONS

  • Required Skills: Autodesk Inventor, Mechanical Design, FEA, Accelerated Lifecycle Testing
  • Bonus Skills: CNC Machining / Prototyping
DEVELOPMENT/SUPPORT ENGINEER WESTLAKE VILLAGE, CALIFORNIA

OVERVIEW

Applicants should be passionate about using the latest technology to solve interesting problems in creative ways. Fast learners who are comfortable in a range of software/customer environments (both known and unknown) are ideal candidates for this position. The applicant must have experience with Linux (Bash, SSH, basic networking, systemd), Python, and databases (PostgreSQL preferred), as well as experience or an interest in learning about deployment technologies such as Ansible, virtualization, and containerization (LXC).

RESPONSIBILITIES

  • Providing support to live robotic deployments to debug issues and maintain uptime
  • Writing and maintaining software (primarily in Python) for a variety of tasks, both planned and unplanned
  • Interfacing with client developers to build robust interfaces with their networks and management software

SKILLS

  • 2+ years Python experience
  • Database experience (PostgreSQL preferred)
  • Linux administration/troubleshooting expertise
    • SSH
    • Bash
    • Systemd
    • Networking
  • A desire and willingness to learn and apply new skills/technologies
MANAGER, SERVICE DELIVERY WESTLAKE VILLAGE, CALIFORNIA

JOB DESCRIPTION

As Manager of inVia’s Service Delivery Organization  you will be in charge of monitoring and supporting a nation wide (and soon to be global) infrastructure consisting of hundreds of robots providing order fulfillment services to inVia’s customer base from our ROC (Robot Operations Center). Your resources will be dedicated to supporting and monitoring the health, velocity and performance of all Robots in the field on a multi shift basis, as well as acting as an escalation point for the Robot Support technicians in the field.

The ROC is the central nervous system of our core product’s performance and health. As a result, the service delivery team works intimately with all facets of inVia’s Corporate Organizations including Sales, Marketing, Core Engineering, Business Development and Operations on a daily basis. You will serve as a voice and representative of the customer in that work.

JOB RESPONSIBILITIES

  • Ensure 24/7 up time and performance of all robots deployed in the field via transparency tools
  • Support all customers (internal and external) by providing tier 2 and tier 3 resources as escalation points
  • Resolve at least 80% of all incidents that arise in production
  • Create meaningful metrics that give transparency to leadership for MTTR, customer satisfaction, and SLA breaches due to outages
  • Provide timely, effective communications to customers for all outages or P0 events
  • Provide leadership in all retrospectives that affected customer facing production
  • Mentor, coach, and grow individuals on your team
  • Ensure quality control in a dynamic and scaling environment
  • Assist in hiring and training
  • Conduct status reviews
  • Maintain and improve support quality, per organizational KPIs
  • Set up and participate in regular meetings and communication with all resources to gauge satisfaction levels and address any concerns
  • Establish career path and growth objectives for all resources
  • Establish quarterly goals and objectives for individuals and the team

JOB REQUIREMENTS

  • High energy, self-motivated, and a dedication to excellence - motivated to take on difficult and rewarding challenges
  • At least 5 years' experience working for a technical company as a subject matter expert
  • At least 3 years' experience managing a team of Network Operations Center resources for 24/7 monitoring & support of a nationwide/ global server infrastructure for health and application performance preferred
  • Teaching and training experience, and the ability to effectively motivate all types of learning and working styles
  • Familiarity with cURL, traceroute, telnet and other network diagnostic tools
  • Excellent verbal and written communication skills; ability to work effectively on a distributed team
  • Proven track record of providing customer service in a highly-professional and highly-personalized manner in an enterprise environment

 

DEPLOYMENT ENGINEER - ROBOTICS WESTLAKE VILLAGE, CALIFORNIA

JOB DESCRIPTION

The inVia Robot Deployment Operations Engineer will lead the all robot scaling initiatives. This highly visible role will help plan and execute the transformation of our customers’ distribution centers, allowing inVia robots to maximise order fulfillment for our growing customer base. This unique role includes a mix of engineering problem-solving and operations execution responsibilities, resulting in tangible and fulfilling results.

JOB RESPONSIBILITIES

  • Perform site surveys of warehouses and IT infrastructure with precision and detail
  • Actively participate in deployment planning sessions with Engineering and Operations
  • Lead temporary labor teams to perform manual tasks required to bring warehouse to specification for robot order fulfillment
  • Check and ensure quality of the work of temporary labor 
  • Attend daily and weekly meetings to ensure customer expectations are understood and addressed; provide status updates
  • Create solutions for dynamic issues that arise in the field
  • Work with mechanical engineers to provide warehouse layout data to ensure optimal mapping for robots
  • Deploy and make network-accessible server and network infrastructure to support robots
  • Plan and execute large-scale and/or global infrastructure deployments within tight deadlines
  • Work with customers’ Operations teams to keep projects moving forward on or ahead of schedule
  • Provide constant feedback, updates, and transparency to Project Management and centralized Operations teams to ensure consistent alignment
  • Support robot hardware and replace parts as necessary
  • Complete preventive maintenance routines, documentation, and procedures
  • Perform battery changes and preventive maintenance
  • Communicate with centralized Robotics Operations Center via email and chat
  • Perform physical tasks including, bending, crouching, kneeling, reaching, twisting, sitting, standing, and extensive walking
  • Lift tools and totes weighing on average 20-40 lbs.
  • Employ  eye/hand coordination - ability to walk throughout warehouses and manually pick up, pinch, hold, grasp items,
  • Promote and conduct good housekeeping practices at customer facilities
  • Employ active listening skills to understand and address customer issues
  • Maintain a customer-centric and safety-first attitude

JOB REQUIREMENTS

  • High energy, self-motivated, and a dedication to excellence - motivated to take on difficult and rewarding challenges
  • 3-5 years’ experience in Data Center Operations deployment or similar work
  • Adept cabling skills
  • Flexibility with work hours and days; ability to travel frequently
  • Warehouse picking & packing or inventory experience preferred
  • 2-3 years’ supervisory leadership experience
  • Ability to prioritize, schedule, and logistically support multiple projects in a fast-paced environment with tight deadlines
  • Ambitious, curious, and eager to learn - excited about robotics and logistics
  • Familiarity with basic electrical concepts such as voltage and current
  • PC competency required; familiarity with Linux Operating Systems preferred
  • Proven ability to work successfully with minimal supervision
  • Proven ability to communicate effectively (written and verbally) with customers, peers, management, contractors and vendors
  • Familiarity with basic mechanical tools
CUSTOMER SUPPORT TECHNICIAN - ROBOTICS WESTLAKE VILLAGE, CALIFORNIA

JOB DESCRIPTION

    The inVia Robot Support Technician is a key role in supporting and delighting our customers. This person will travel to work on-site in  our customers’ fulfillment distribution centers. The Technician is inVia’s first layer of support to ensure customer requirements are being maintained and up time and productivity of our robots is optimized during all hours of fulfillment operations.

    JOB RESPONSIBILITIES

    • Maintain and document processes and perform operational troubleshooting for electrical and mechanical issues
    • Complete preventive maintenance routines, documentation and procedures
    • Perform battery changes and preventive maintenance
    • Communicate with centralized Robotics Operations Center via email and chat
    • Document robot health and issue resolution data in daily log
    • Identify problems, conduct root cause analysis, troubleshoot, creatively problem solve, and share learnings internally
    • Perform physical tasks including, bending, crouching, kneeling, reaching, twisting, sitting, standing, and extensive walking
    • Lift tools and totes weighing on average 20-40 lbs.
    • Employ  eye/hand coordination - ability to walk throughout warehouses and manually pick up, pinch, hold, grasp items
    • Promote and conduct good housekeeping practices at customer facilities
    • Employ active listening skills to understand and address customer issues
    • Maintain a customer-centric and safety-first attitude

    JOB REQUIREMENTS

    • High energy, a love of adventure, and a dedication to excellence - motivated to take on difficult and rewarding challenges
    • Mechanical aptitude for basic troubleshooting and repairs
    • Ability to prioritize, schedule, and logistically support multiple projects in a fast-paced environment with tight deadlines
    • Skilled trade training or equivalent technical expertise in Industrial Maintenance or Robotics
    • Flexibility with work hours and days; ability to travel
    • Ambitious, curious, and eager to learn - excited about robotics and logistics
    • Experience in warehouse picking or packing preferred
    • Familiarity with basic electrical concepts such as voltage and current
    • PC competency and . familiarity with Linux Operating Systems preferred
    • Expert knowledge of Wifi networking preferred
    • Proven ability to work successfully with little supervision
    • Proven ability to communicate effectively (written and verbally) with customers, peers, management, contractors and vendors
    • Familiarity with basic mechanical tools
    SUPPORT ENGINEER - ROBOTICS OPERATION CENTER WESTLAKE VILLAGE, CALIFORNIA

    JOB DESCRIPTION

    The inVia Support Engineer is a position dedicated to our ROC (Robotics Operations Center), supporting and monitoring the health and productivity of all robots deployed in the field. This role acts as an escalation point for the Support Technicians who are onsite at customer locations, serving as a second layer of support for customers during all hours of fulfillment operations.

    JOB RESPONSIBILITIES

    • Act as internal escalation point for all issues arising from robots and the robotic system
    • Employ health and performance monitoring tools to proactively determine issues and resolutions before they materially affect operations
    • Act as Tier 2 support for our onsite Support Technicians
    • Maintain continuous availability and responsiveness when working with other teams to resolve issues
    • Serve as remote support for all robot and robotic systems maintenance in the field
    • Maintain and continuously update the inVia knowledge base with new processes and solutions as they occur
    • Document and track incidents in ROC ticketing system
    • Promote and conduct good housekeeping practices
    • Maintain a customer-centric, safety-first attitude

    JOB REQUIREMENTS

    • High energy, self-motivation, and a dedication to excellence - motivated to take on difficult and rewarding challenges
    • Strong familiarity with Linux Operating Systems (Ubuntu preferred)
    • Flexibility with work hours and work days
    • Previous experience monitoring and supporting a nationwide/ global infrastructure for health and application performance required; Tier 1 or 2 app support, NOC engineer, or systems admin/engineer experience preferred
    • Excellent communication skills - maintain consistent, open communication with other team members and members of supporting departments
    • Ability to prioritize and logistically support multiple production environments at a fast and dynamic pace
    • Skilled trade training or equivalent technical expertise in Industrial Maintenance or Robotics required; AS/RS experience preferred
    • Ambitious, curious, and eager to learn - excited about robotics and logistics
    • Expert knowledge of Wifi networking preferred
    • Proven ability to work successfully with minimal supervision
    • Proven ability to communicate effectively (written and verbally) with customers, peers, management, contractors, and vendors
    • Expert troubleshooting skills from systems issues to robot failure analysis - robot recovery will be a top priority
    • Able to correlate multiple symptoms and present data regarding high-priority incidents
    • Ability to escalate and coordinate inter-departmental troubleshooting efforts
    Is productivity your priority?

    We’re always looking to find people who are as passionate as we are about robotics and changing the world. To become a part of this great company, complete the fields below with your CV or resume.

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