• Take ownership of the automated test suite and development of test cases and the framework itself to make it core part of our solution
• Work with the team of software engineers to rapidly develop high quality and well tested code
• Active participation in continuous improvement process
• Work with Product Operations to support customer on-boarding process
• Work with Technical Operations to proactively identify, reproduce and remediate customer issues
• Develop a deep understanding of customer needs and use cases for inVia’s products
• Participate in the on-call rotation

• Strong drive to iterate quickly and deliver high quality code on short timelines
• Iterate on weekly sprints, working hand in hand with operations and customers
• Embrace fail-fast philosophy  to test ideas quickly, abandon the bad ones and adopt the good ones as quickly as possible
• Flexibility – our stack is deep and it spans from microcontrollers to business logic, databases and UIs
• Be willing to pick up work outside of your area of expertise and learn new technologies fast
• Demonstrated ability to work in a cross-functional team environment
• Be prepared to roll up your sleeves and work on tasks outside of your core competencies as needed
• Great communication skills, both verbal and written
• We require prompt attention on Slack during working hours. Much of our team is spread out in warehouses across the country and we depend heavily on Slack for communication.
• Be friendly, helpful, respectful, and empathetic
• Excellent attention to detail – this is a complicated system with a lot of moving parts, and what you will be coding is business critical and a bug can stop the operations of million-unit per day warehouses
• 3+ years of industry experience building software in Python
• 3+ years of industry experience with Linux
• Experience with an RDBMS
• Must be able to work in the US

• Communicate both inside and outside the engineering team to understand system and feature requirements
• Design test plans to exercise both nominal and off-nominal conditions in our software
• Implement and maintain test plans in our automated testing environment using a combination of Python, SQL, and YAML configuration files
• Communicate with other engineers when test conditions fail to help resolve issues
• Participate in the on-call rotation

• Strong drive to iterate quickly and deliver high quality code on short timelines
• Iterate on weekly sprints, working hand in hand with operations and customers
• Embrace fail-fast philosophy to test ideas quickly – abandon the bad ones and adopt the good ones as quickly as possible
• Flexibility
• Be willing to pick up work outside of your area of expertise and learn new technologies fast
• Demonstrated ability to work in a cross-functional team environment
• Be prepared to roll up your sleeves and work on tasks outside of your core competencies as needed
• Great communication skills, both verbal and written
• We require prompt attention on Slack during working hours. Much of our team is spread out in warehouses across the country and we depend heavily on Slack for communication.
• Be friendly, helpful, respectful, and empathetic
• Excellent attention to detail
• 1+ years of experience with Python
• 1+ years of experience with SQL (PostgreSQL preferred)
• Familiarity with automated testing frameworks such as Selenium
• Must be able to work in the US

• Write and test new robot behaviour
• Develop and maintain robot software deployment
• Harden and optimize existing software through testing
• Debug live systems and perform post-mortems of issues
• Participate in the on-call rotation

• Passionate about learning new things and solving problems
• Willing to take ownership of work from initial concept through deployment into production
• Able to balance well-reasoned design with dynamic requirements
• Minimum of 2 years of experience using Linux
• Minimum of 2 years of experience programming in Python
• Minimum of 2 years of experience programming in modern C++
• Strong understanding of linear algebra and calculus
• Must be able to work in the US
• Repeatable code deployment
• Inter-program communication
• Interfacing with cameras, motors, sensors, etc.

• Write and test new robot behaviour
• Develop and maintain robot software deployment
• Harden and optimize existing software through testing
• Debug live systems and perform post-mortems of issues
• Participate in the on-call rotation

• Passionate about learning new things and solving problems
• Willing to take ownership of work from initial concept through deployment into production
• Able to balance well-reasoned design with dynamic requirements
• Experience with repeatable code deployment
• Experience with inter-program communication
• Experience interfacing with cameras, motors, sensors, etc
• Minimum of 2 years of professional experience using Linux
• Minimum of 2 years of professional experience programming in Python
• Minimum of 2 years of professional experience programming in modern C++
• Strong understanding of linear algebra and calculus
• Must be able to work in the US
• Repeatable code deployment
• Inter-program communication
• Interfacing with cameras, motors, sensors, etc.
• Experience with state estimation
• Experience with closed loop controls

• Communicate both inside and outside of the engineering team to help determine product performance goals
• Take charge of the design and development of various components of our robotic systems
• Perform analysis such as FEA to determine the capabilities of your designs
• Quickly iterate on prototypes to hone in on good solutions
• Create and oversee physical testing protocols
• Work with our purchasing and assembly operations departments as well as vendors to get your designs into full production

• Passionate about learning new things and solving problems
• Willing to take ownership of work from initial concept through deployment into production
• Able to balance well-reasoned design with dynamic requirements
• B.S. in Mechanical Engineering
• 3+ years of mechanical engineering experience
• CAD design using Autodesk Inventor or similar
• Accelerated life testing
• GD&T for creating detailed manufacturing drawings
• Strong communication and writing skills with an ability to summarize complex technical data for stakeholders
• Must be able to work in the US
• Rapid prototyping / machining experience
• Battery / power system design
• Electronics experience (PCB design/manufacture)
• Robotics experience (drive systems, actuators, sensors)
• Experience in a sprint-driven work environment

• Meet strategic annual sales objectives, projections and guidelines that support corporate objectives
• Participate in joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Participate in the development of sales tools, and inVia Sales team for successful rollout, implementation and account management
• Establish, track, and review performance for each assigned channel account
• Provide leadership frequent progress updates to allow agile corporate decision making required to meet/exceed goals
• Direct, support and present company image, system and story to various groups, conferences and shows that leverage our sales efforts
• Acquire, evaluate and present new potential solutions from partners and field input to corporate
• Maintain understanding/competency of all inVia equipment and systems and share this knowledge with potential distribution partners and sales staff
• Work collaboratively as a team lead to ensure quota attainment for managed accounts
• Create awareness for company products amongst assigned team of partners
• Assist partners with product positioning and client introductions to inVia
• Perform monthly forecast, manage pipeline, and drive sales revenue plans to meet goals
• Assess needs of partner sales team and conduct product and sales training as needed
• Build and maintain positive relationship with channel partners
• Maintain knowledge in product, marketplace, and current business issues, and disseminate appropriate knowledge to channel partners
• Provide feedback from channel partners to internal cross-functional teams with regard to product selling issues
• Will participate in partner sales calls
• Coordinate training, consulting and joint development activities with partners
• Interacts with sales, marketing and partners
• Provide feedback for the negotiation and creation of channel agreements with potential partners
• Follow all company policies and procedures
• Uphold inVia’s Quality Policy and objectives
• Perform all other duties as required
• Overtime as required
• Travel as required

• Excellent project management skills
• Strong interpersonal communication skills (verbal & written)
• Aptitude to learn technical concepts/terms
• Experience training end-users
• Ability to set goals and achieve scheduled deadlines
• Excellent verbal and written communication skills
• Strong attention to detail
• Ability to work cross-functionally, independently or within a group
• Abilty to travel extensively, at times with little notice
• Extensive knowledge and experience using a Customer Relationship Management system
• Self-motivated; entrepreneurial spirit
• Bachelor or Associate degree preferred
• Exceptional written and oral communication skills
• Proficiency in Microsoft Office, Salesforce.com or other CRM applications and GoToMeeting/MS Lync
• Passion and alignment with our mission, vision, values & operating principles
• Desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Familiarity with sales methodologies like solution selling and the ability to effectively manage a sales pipeline

• Work with cross-functional team to execute against customer needs post-sale
• Work with deployment and onboarding resources to manage customer expectations and improve the customer experience
• Effectively communicate the value of inVia Robotics’ technical product features and map to meet prospect needs
• Update customers with new inVia Product Features and releases
• Build rapport with contacts by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.).
• Collaborate with inVia Sales team on “Land and Expand” sales strategy
• Become trusted expert in inVia Robotics products and services
• Provide detailed product proposals based on identified customer needs
• Collaborate with Solution Design team to increase adoption of inVia Robotics
• Provide detailed cost-benefit analysis based on customer details
• Accurately forecast future business and customer engagements
• Focus on ARR growth within existing customers
• Provide first-line support for top tier customers
• Manage customer expansion with inVia Robotics and retention
• Participate in weekly customer calls

• B.S. degree
• Exceptional written and oral communication skills
• Proficient in SalesForce.com
• Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
• Passion and alignment with our mission, vision, values & operating principles
• Desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills
• Detail and project-oriented
• Familiar with various BI tools (Power BI, Tableau, etc)
• Minimum 3+ years of customer-facing B2B or Support experience
• Return on Investment, B2B Sales experience
• Engaging and fast-paced
• Project Manager experience a plus
• Customer Success/Technical Account Manager Experience preferred
• Supply chain and logistics industry experience preferred

• Own growth marketing strategy and customer-facing experience across acquisition and retention
• Develop and execute go-to-market plan for integrated demand generation campaigns, including budget, forecast, channel, and efficiency targets
• Plan, execute, and lead paid and organic campaigns across online and offline channels, including SEM/SEO, display, social, website, gated content, email, events, direct mail, etc.
• Develop an A/B testing and continual improvement approach to lead-gen campaigns
• Build and lead a high-performance team of demand generation resources with third-party expertise and in-house talent
• Build dashboards for measuring and sharing results on KPIs related to growth (lead volume, lead quality, CPL, CPA, CAC, conversions, retention) and own achievement of quarterly/annual KPIs
• Evaluate needs and build out MarTech stack, including integration with Salesforce, to create efficient, scalable acquisition and retention campaigns
• Develop and drive lifecycle retention programs, including transactional messaging, trigger programs, and customer-specific upsell campaigns
• Map customer journey across personas to inform campaign timing, channel and messaging
• Lead definition and refinement of customer personas and enhance targeting through ABM initiatives
• Collaborate with marketing to align messaging and customer experience across paid and owned channels
• Work closely with sales to inform and validate targets, messaging, and trends

• BS in Marketing or related field
• 7+ years’ experience in B2B SaaS marketing or supply chain solutions
• Expertise in performance-based growth marketing to acquire, retain, and upsell key accounts
• Proven ability to generate quality leads across marketing levers – both online and offline
• Experience owning and managing a budget, forecasting, and delivering on monthly goals
• Excellent communication skills – ability to make an informed case for marketing investment and deliver data-backed results
• Self-motivated, organized and takes initiative
• Ability to translate complex technology product features and functionality into simplified, effective marketing messages
• Experience building and leading ABM programs
• Expertise in campaign and analytics platforms, including Google Ads/Analytics, LinkedIn, Salesforce, SEO tools, marketing automation platforms
• Experience selecting, hiring, and leading teams of direct hires, vendors, and freelancers
• Experience in a growth-stage company preferred

• Develop and execute go-to-market plan for integrated marketing campaigns, including annual budget, calendar, and quarterly KPI measurement and reporting
• Work with marketing, sales, engineering, and operations to ideate and create engaging and compelling customer-facing content, including videos, photography, white papers, case studies, collateral, emails, direct mail, event graphics, presentations, social and web content
• Build corporate and product messaging framework to inform marketing campaigns and sales materials and ensure consistent delivery of messaging across all customer-facing channels
• Create and curate content libraries and channels
• Collaborate with growth marketing, sales, AR, and PR to plan and create content that educates audiences on our technology and prompts sales inquiries
• Build and lead a strong team of B2B communicators with third-party expertise and in-house talent
• Own the company website, ensuring that the core value proposition is clearly communicated and the path to lead generation is frictionless
• Create and manage all social media programming (emphasis on LinkedIn) to amplify the brand, products, customers, and partners
• Generate marketing content and materials to support trade shows, conferences, webinars, and executive speaking opportunities

• BS in Marketing or related field
• 7+ years experience in B2B technology or supply chain marketing, enterprise SaaS experience a plus
• Ability to translate complex technology product features and functionality into simplified, effective marketing messages
• Proven ability to create unique, compelling content that breaks through the clutter and engages prospects and customers
• Experience building impactful customer experiences across web and social
• Excellent communication skills – visual, written, and verbal
• Effective and persuasive presentation skills; proficiency in MS Office
• Curiosity and enthusiasm about technology
• Self-motivated, organized and takes initiative
• Experience selecting, hiring, and leading teams of direct hires, vendors, and freelancers
• Experience in a growth-stage company preferred

• Guide customer to fully spec and build out the implementation of our system in their warehouse
• Schedule project timeline so the teams can be successful based upon the project milestones and Go-Live dates; Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules
• Communicate project plans for software-only and full system deployment projects
• Obtain customer acceptance of project deliverables in accordance with the system acceptance plan
• Communicate weekly status updates and timelines
• Test system independently prior to customer testing to ensure correct functionality across a broad range of situations, and also specifically for the customer’s setup
• Conduct system walkthroughs with the customer, explaining the expected flow, talking through any possible issues with the system or the process, and escalating those issues to the appropriate channels
• Communicate with internal and external customers throughout the project lifecycle
• Collaborate and work effectively in a team setting
• Advocate for the customer and press to ensure that customer issues are dealt with in a timely manner

• 3-5 years of previous experience with the project management process
• 3-5 years of prior experience in the warehouse automation field
• Able and willing to travel and work at customer sites; Ability to travel up to 50-70%
• Highly effective writing/verbal communication skills as well as ability to do what is needed to move the project forward
• Deadline and detail-oriented
• Work independently in a fast-paced and rapidly changing environment

-Strategic account management and sales to various buying influences
-Ability to effectively communicate the value of InVia Robotics’ technical product features and map to meet prospect needs
-Build rapport with contacts by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.)
-Continual updates of pipeline and funnel activity in Salesforce
-Partner with Application Engineers and other key InVia resources to penetrate and support a “land and expand” sales strategy
-Provide timely responses to inbound leads in order to qualify and schedule customer meetings
-Support and manage customer proof of concepts (pilots) and convert to production orders
-Become trusted expert in InVia Robotics products and services
-Provide detailed product proposals based on identified customer needs
-Cost effective travel to meet with clients or prospects within respective territory
-Work with InVia team to respond to customer/prospect RFPs/RFIs
-Provide detailed cost benefit analysis based on customer details
-Accurately forecast future business and customer pilots

-5+ years of B2B, cost-benefit, strategic selling
-Previous warehouse and/or software sales experience a plus
-Return on Investment, finance familiarity a plus
-Hardware and software sales experience
-Start-up, early-adopter technology experience
-Exceptional written and oral communication skills
-Proficient in SalesForce
-Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
-Passion and alignment with our mission, vision, values & operating principles
-Desire to own decisions and take responsibility for outcomes
-Willingness to continually embrace personal and professional development
-Proven ability to work in a team-oriented environment
-Proven ability to consistently meet or exceed assigned goals
-Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
-Superior and proven time management skills
-Bachelor’s Degree preferred but not required

-Strategic account management and sales to various buying influences
-Ability to effectively communicate the value of InVia Robotics’ technical product features and map to meet prospect needs
-Build rapport with contacts by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.)
-Continual updates of pipeline and funnel activity in Salesforce
-Partner with Application Engineers and other key InVia resources to penetrate and support a “land and expand” sales strategy
-Provide timely responses to inbound leads in order to qualify and schedule customer meetings
-Support and manage customer proof of concepts (pilots) and convert to production orders
-Become trusted expert in InVia Robotics products and services
-Provide detailed product proposals based on identified customer needs
-Cost effective travel to meet with clients or prospects within respective territory
-Work with InVia team to respond to customer/prospect RFPs/RFIs
-Provide detailed cost benefit analysis based on customer details
-Accurately forecast future business and customer pilots

-5+ years of B2B, cost-benefit, strategic selling
-Previous warehouse and/or software sales experience a plus
-Return on Investment, finance familiarity a plus
-Hardware and software sales experience
-Start-up, early-adopter technology experience
-Exceptional written and oral communication skills
-Proficient in SalesForce
-Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
-Passion and alignment with our mission, vision, values & operating principles
-Desire to own decisions and take responsibility for outcomes
-Willingness to continually embrace personal and professional development
-Proven ability to work in a team-oriented environment
-Proven ability to consistently meet or exceed assigned goals
-Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
-Superior and proven time management skills
-Bachelor’s Degree preferred but not required

-Strategic account management and sales to various buying influences
-Ability to effectively communicate the value of InVia Robotics’ technical product features and map to meet prospect needs
-Build rapport with contacts by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.)
-Continual updates of pipeline and funnel activity in Salesforce
-Partner with Application Engineers and other key InVia resources to penetrate and support a “land and expand” sales strategy
-Provide timely responses to inbound leads in order to qualify and schedule customer meetings
-Support and manage customer proof of concepts (pilots) and convert to production orders
-Become trusted expert in InVia Robotics products and services
-Provide detailed product proposals based on identified customer needs
-Cost effective travel to meet with clients or prospects within respective territory
-Work with InVia team to respond to customer/prospect RFPs/RFIs
-Provide detailed cost benefit analysis based on customer details
-Accurately forecast future business and customer pilots

-5+ years of B2B, cost-benefit, strategic selling
-Previous warehouse and/or software sales experience a plus
-Return on Investment, finance familiarity a plus
-Hardware and software sales experience
-Start-up, early-adopter technology experience
-Exceptional written and oral communication skills
-Proficient in SalesForce
-Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
-Passion and alignment with our mission, vision, values & operating principles
-Desire to own decisions and take responsibility for outcomes
-Willingness to continually embrace personal and professional development
-Proven ability to work in a team-oriented environment
-Proven ability to consistently meet or exceed assigned goals
-Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
-Superior and proven time management skills
-Bachelor’s Degree preferred but not required

• Lead creation of concept layouts
• Lead customizing the software solution of inVia’s product offering for individual customer deployment sites
• Collect system workflow requirements from the customer during the sale
• Collaborate with the sales reps to create statements of work and presentations
• Participate in sales calls virtually and at customer sites
• Lead project transfer of knowledge to the project team upon close of sale
• Work with cross-functional team to execute against customer needs during the sales process
• Effectively communicate the value of inVia Robotics’ technical product features and map to meet prospect needs
• Collaborate with inVia sales team on “Land and Expand” sales strategy to sell anchor products and upsell additional features over the customer lifetime
• Become trusted expert in inVia Robotics products and services
• Provide detailed product proposals based on identified customer needs
• Collaborate with Solution Design team to increase adoption of inVia Robotics ’ full product portfolio
• Complete data analysis and presentations
• Provide detailed cost-benefit analysis based on customer details
• Provide first-line support for top tier customers
• Participate in weekly customer calls during onboarding
• Proactively identify opportunities for improvement in the sales and onboarding process

• BS degree, Engineering or Business Analytics
• 2-4 years of customer-facing support and/ or sales experience
• Ability to travel 30-40%
• Engaged, engaging and fast-paced
• Supply chain automation experience a plus
• Knowledge of WMS, WCS, ERP, and TMS systems
• Exceptional written and oral communication skills
• Proficient in Salesforce, Excel, and MS Office
• Proficient in data analysis and data manipulation through Python, SQL, Jupyter, Excel or equivalent
• Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
• Passion and alignment with our mission, vision, values & operating principles
• Natural leader with desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills
• Detailed and project-oriented

• Work with cross-functional team to execute against customer needs during the sales process
• Ability to effectively communicate the value of inVia Robotics’ technical product features and map to meet prospect needs
• Collaborate with inVia sales team on strategy to sell anchor products and upsell additional features over the customer lifetime
• Become trusted expert in inVia Robotics products and services
• Provide detailed product proposals based on identified customer needs
• Collaborate with Solution Design team to increase adoption of inVia Robotics
• Complete data analysis and presentations
• Provide detailed cost-benefit analysis based on customer details
• Provide first-line support for top tier customers
• Participate in weekly customer calls during onboarding

• BS degree, Engineering or Business Analytics
• Customer-facing support and/ or sales experience
• Engaged, engaging and fast-paced
• Supply chain experience a plus
• Exceptional written and oral communication skills
• Proficient in Salesforce, Excel, and MS Office
• Proficient in data analysis and data manipulation through Python, SQL, Jupyter, Excel or equivalent
• Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
• Passion and alignment with our mission, vision, values & operating principles
• Desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills
• Detailed and project-oriented

– Maintain strong communications with customers to understand and capture their needs
– Configure the Warehouse Workflow Application via SQL Queries and code manipulation to optimize workflows and improve productivity & efficiency of overall order fulfillment processes
– Quickly identify and resolve application issues resulting in undesired or unaccounted for behaviors
– Serve as an escalation point to resolve application-based issues fielded by Tier 2 Application Support staff
– Create and document processes and procedures for all tasks, systems, and new tools released from Engineering and provide training to the Tier 1 & 2 organization
– Become intimately aware of the core products and how fulfillment workflows integrate from the customer to inVia systems
– Perform queries in postgres, analysis of service and server logs, truncating log files to clear space, etc.
– Work closely with Engineering to perform tasks like product validation at a very early phase of development, before initial roll out to Operation, in order to reduce test time and create a clearly defined path from Engineering to Production
– Attend meetings with Engineering teams in order to provide insight as well as steer efforts for an operationally sound result
– Serve as an escalation point for the Tier1 & 2 resources for issues arising in production
– Serve in on- call rotation for 24/7 escalation when applicable
– Improve configurations at new production sites
– Assist the Robotics Operation Center (ROC) management team in ensuring quality control in a dynamic and scaling environment
– Maintain and improve support quality per organizational KPIs
– Maintain flexibility with work hours and work days
– Ambitious, curious, and eager to learn – excited about robotics and logistics
– Configure all robotic systems and applications
– Site optimize robotic picking simulations to maximize throughput
– Monitor and execute the release of engineering updates into production (robots & application)
– Initial test and configure robotics systems at new customer sites with requirements

– 3-5 years’ Linux experience (mid to senior level)
– 3-5 years’ Postgres SQL (or other DB) experience (mid to senior levels)
– 3-5 years’ Python or similar experience (mid to senior levels)
– Customer service experience and orientation
– Monitoring nationwide or global infrastructure on a 24/7 basis for health and uptime
– Excellent communication skills – both written and verbal
– Willingness to work flexible hours and shifts
– High energy, self-motivation, and a dedication to excellence – motivated to take on difficult and rewarding challenges
– Technical degree or certification preferred
– Accustomed to 24/7 on-call escalation preferred

• Cold calling into targeted accounts with the goal of setting an appointment with and for Strategic Account Managers
• Ability to effectively communicate the value of inVia Robotics’ technical product features and map those values to meet prospects’ needs
• Build rapport with contacts by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.)
• Gather key information to update Salesforce.com, assign a lead, and nurture with a follow-up strategy
• Partner with inside and field sales representatives to execute account penetration “land and expand” strategy
• Establish company profile best practices and target account research techniques
• Work with sales teams to nurture prospects that turn cold; provide lead quality feedback to marketing team to better score and route warm leads
• Manage inbound leads via marketing campaigns and convert to viable opportunities for the field sales team
• Record all prospecting activities, qualification notes, and follow-up activities in Salesforce.com
• Use LinkedIn and other web tools to find prospective buyers and interested companies

• 1-3 years of professional work experience in sales or lead generation
• Previous inside and telephone sales experience a huge plus
• Strong qualification and discovery skills
• Excellent listening skills
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills
• Excellent written and verbal communication skills
• Strong interpersonal and relationship-building skills
• Ability to communicate technical product features via web conferencing
• Proficient in SalesForce.com
• Familiar with webinar tools (Skype, GoToMeeting, WebEx, etc.)
• Passion and alignment with our mission, vision, values & operating principles
• Desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Bachelor’s Degree preferred but not required

• Create and maintain documented processes to train the customer’s staff to perform onsite technician responsibilities
• Work with inVia’s deployment team to understand the customer’s warehouse layout and picking area and to schedule training
• Create a training program that can be used to provide a train-the-trainer method to teach customer resources onsite or remotely
• Train the customer’s resources on all aspects of operating the robots from startup to shut down, minor troubleshooting and issue resolution, and how to communicate with inVia’s centralized Robot Operations Center (ROC) via email and chat for more complicated issue resolution or guidance
• Train customer resources to maintain daily log of robot health and issue resolution data
• Train the customer how to perform minor hardware replacement on robots
• Identify opportunities for improvement in training processes from internal and external feedback and evolve training regimen accordingly
• Travel frequently to customer locations to provide training; likely to include extended stays
• Promote and conduct good housekeeping practices at customer facilities
• Employ active listening skills to understand and address customer issues
• Maintain a customer-centric and safety-first attitude

• High energy, a love of adventure, and a dedication to excellence – motivated to take on difficult and rewarding challenges
• Mechanical aptitude for basic troubleshooting and repairs a plus
• Ability to prioritize, schedule, and logistically support multiple projects in a fast-paced environment with tight deadlines
• Flexibility with work hours and days; ability to travel
• Ambitious, curious, and eager to learn – excited about robotics and training others
• Experience in warehouse management a plus
• Familiarity with basic electrical concepts such as voltage and currents
• PC proficiency
• Proven ability to work successfully with little supervision
• Proven ability to communicate effectively (written and verbally) with customers, peers, management, contractors, and vendors
• Familiarity with basic mechanical tools